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Business Office

Apex Investment Services Berhad
3rd Floor, Menara MBSB,
46 Jalan Dungun,
Damansara Heights,
50490 Kuala Lumpur, Malaysia.

Tel: (603) 2095 9999
Fax: (603) 2095 0693
Website: www.apexis.com.my
Email: enquiry@apexis.com.my

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Who should I contact for further information or to lodge a complaint?

For internal dispute resolution, you may contact our Customer Service personnel:

a) via phone to: 03-2095 9999
b) via fax to: 03-2095 0693
c) via email to: enquiry@apexis.com.my
d) via letter to: Apex Investment Services Berhad
3rd Floor, Menara MBSB, 46, Jalan Dungun,
Damansara Heights, 50490 Kuala Lumpur

If you are dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Securities Industries Dispute Resolution Center (SIDREC):

a) via phone to: 03-2282 2280
b) via fax to: 03-2282 3855
c) via email to: info@sidrec.com.my
d) via letter to: Securities Industry Dispute Resolution Center (SIDREC)
Unit A-9-1, Level 9, Tower A, Menara UOA Bangsar,
No 5, Jalan Bangsar Utama 1, 59000 Kuala Lumpur.

You can also direct your complaint to the SC even if you have initiated a dispute resolution process with SIDREC. To make a complaint, please contact the SC’s Consumer and Investor Office:

a) via phone to: 03-6204 8999
b) via fax to: 03-6204 8991
c) via email to: aduan@seccom.com.my
d) via online complaint form available at: www.sc.com.my
e) via letter to: Consumer & Investor Office,
Securities Commission Malaysia,
3 Persiaran Bukit Kiara,
Bukit Kiara,
50490 Kuala Lumpur.

Alternatively, you can also escalate your complaint to the Federation of Investment Managers Malaysia (FIMM):

a) via phone to: 03-2092 3800
b) via fax to: 03-2093 2700
c) via email to: complaints@fimm.com.my
d) via online complaint form available at: www.fimm.com.my
e) via letter to: Legal, Secretarial & Regulatory Affairs,
Federation of Investment Managers Malaysia,
19-06-1, 6th Floor Wisma Tune,
No. 19, Lorong Dungun,
Damansara Heights,
50490 Kuala Lumpur.